Page 139 - NACE_Catalog_2021

Satellite Distribution Equipment

DIRECTV DRE (DIRECTV Residential Experience)

H25 Receiver Staging Program

Fast Turnaround on Receiver Staging ⋅ 3 Staging Facilities ⋅ PA ⋅ MO ⋅ NV

n Our warehouse will scan and record each RID, Access Card
& Serial Number. Once the information is gathered it will
be organized into a spreadsheet that can be used in
installation and activation.

n Our lab will un-box each receiver and access card and insert
the access card into the individual receiver. Receiver cables
and power supplies will not be removed from the packaging
or tested.
n Each receiver will be loaded into our pre-configured testing
rack and connected to AC power, a SWM satellite feed and
our in house DRE server/switches.
n Each receiver will have its standard software upgraded to
the current version.
n Once each receiver is connected to satellite signal
and the software has been updated the dealer will
be contacted and asked to contact DIRECTV to
authorize the receivers for the DRE software download.

n Once the receivers have been authorized for DRE software
download, the NACE lab will download the DRE software
onto each individual receiver and confirm that the receiver
has accepted the download.

n Due to potential delays in the software downloads NACE
can not guarantee completion dates. It is recommended
that each dealer keep in contact with their sales
representative to coordinate shipment delivery dates.
n Once the download is completed and confirmed, our lab will
then verify a successful download and test communications
between each H25 receiver and our test DRE MCS server. Call For Pricing
Upon completion, our lab will then repackage all receivers
for shipment.

Nace’s Technical Support Pre-purchased Package Rates

Purchased Support Rates
5 hours $300.00
Pre-Purchased Package DRE Telephone
10 hours or VPN support $600.00
Pre-Purchased Package

800.688.9282 | sales@nace.tv | nace.tv 137